Coping Strategies and the Positive Aspects of the Pandemic (i4cp login required)

A recent CNN
Health article
described how the pandemic is disrupting our concept of
time, as for many of us days and even weeks are blurring together. This can be
caused by stress, isolation, or simply the loss of previous routines that
helped mark the passage of time. In short, the pandemic is not only taking a toll
on the health of many people, it is also causing chaos (in big ways and small)
in all our lives.

The Institute for Corporate Productivity (i4cp) asked in a
recent survey
of HR leaders this question: “What strategies are you finding
most helpful to manage through the chaos brought about by this pandemic?”

Not surprisingly, the number-one response (64%) was
maintaining contact with friends and colleagues virtually. Although a common
phrase these days, we aren’t literally practicing social distancing, but
rather physical distancing. If you have high-speed internet and Zoom,
Facetime, or another video conferencing platform, you can maintain much of the
value of social interaction even while remaining physically separate.

Many of the other top responses were more
individual-focused, with respondents stressing the importance of “me time”—62%
said they take a solo drive, run, walk, or bike ride just to get away from the
chaos, and 60% similarly said maintaining physical exercise in general was a
key strategy.

Practicing mental health techniques (e.g., meditation,
reflection time, deep/calm breathing) was indicated by 35% of respondents, and
learning a new skill or honing an existing skill were mentioned by 17% and 13%,

Structure is a common antidote to chaos, and these pandemic
times are no different; 56% of survey respondents make sure to add structure to
each day, and 51% block off personal time during the day.

Even with the many losses and challenges—health, personal, professional,
economic, and more—that this pandemic period has brought, there have been some
positive outcomes and changes in our work and personal lives. Enjoying time
with family was cited by 45% of survey respondents as an important strategy for
mitigating the chaos, and 29% said developing more authentic relationships with
work colleagues is also helpful.

Both family and work relationships were cited by those
surveyed as aspects of this pandemic period that have surprised them in
positive ways.  Besides improving family
and co-worker relationships, the most commonly mentioned pleasant surprises included:

  • Remote work. After a one-to-two week
    adjustment period, and recognizing the temporary challenges posed by kids being
    out of school, many were surprised that they became as productive, or even more
    so, compared to their traditional workplace productivity. Many indicated they
    expect to be given the flexibility to work remotely, at least part of the time,
  • No commute. One reason for strong
    productivity when working remotely is not having to commute. Many also
    mentioned the ability to create healthier breakfast and dinner meals for their
    families, and there clearly is a positive impact on the natural environment as
  • Work-life balance. As noted, a lack of
    structure can lead to feelings of chaos, but introducing flexibility can also
    improve work-life balance, with many survey participants mentioning more time
    for walks, better health from not eating out, more family time, etc.
  • Increased focus. For those unhappy with
    open-office spaces or who suffered from too many distracting office drive-bys,
    the ability to work remotely can allow greater focus and therefore increased
    productivity for individualized tasks.
  • Faster decision making. Breaking from
    unnecessary routines, and the temporary turmoil of the past two months has sometimes
    meant less bureaucracy, less paperwork, more streamlined processes, and even
    increased responsiveness in decision making.
  • More personal connection to colleagues. Seeing
    people (and sometimes their children, pets, etc.) in their home environments
    via video calls led many respondents to say they feel more personally connected
    to their work colleagues, including leaders, than ever before.
  • More trust. For organizations where
    working from home was not already part of the culture, a significant level of
    trust was needed. Other key attributes mentioned included increases in authenticity,
    transparency, humanity, grace, and more.
  • More collaboration. While remote work
    takes some adjustment, and some activities are best done in-person, many
    participants indicated an increase in some types of collaboration (though for
    some, collaborative
    has been an issue during this pandemic period).
  • Less politics and more accountability.
    Some noted that there seems to be more of a focus on getting work done and
    merit-based approaches to performance evaluation. Workers, including leaders,
    can’t get by simply by showing up and being seen at the office.
  • More time for learning new things. Some
    are leveraging their time savings and productivity boosts by upskilling or
    reskilling to advance their career or prepare themselves for the next surprise
    in the economy.

Download the full survey results—due to the
current global health and productivity crisis affecting everyone, i4cp is
making all related ongoing research publicly available. 

We also encourage you to visit for
other employer resources including discussion forums, next practices, useful
resources, and more.